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KYC Policy

Olive VPS Know Your Customer (KYC) Policy page outlines the verification process required to confirm user identities, ensuring security, compliance with regulations, and the prevention of fraudulent activities.

At Olive VPS, we are committed to ensuring the security and integrity of our services. Our Know Your Customer (KYC) Policy is designed to verify the identity of our customers to prevent fraud, comply with legal and regulatory requirements, and maintain a safe and secure environment. By using our services, you agree to comply with the requirements outlined in this policy.

1. Purpose of KYC

The purpose of the KYC Policy is to:

  • Verify Customer Identity: Ensure that we are dealing with legitimate users and prevent fraudulent activities.
  • Comply with Legal and Regulatory Requirements: Adhere to laws and regulations related to financial transactions, anti-money laundering (AML), and combating the financing of terrorism (CFT).
  • Protect Our Platform and Users: Safeguard our services from misuse and protect the interests of our customers.

2. KYC Requirements

To comply with our KYC Policy, you may be required to provide the following information and documents:

  • Personal Identification: A government-issued photo ID such as a passport, driver’s license, or national identity card. The ID must be valid and contain a clear photograph of the individual.
  • Proof of Address: A recent utility bill, bank statement, or other official document showing your name and current residential address. The document must be dated within the last three months.
  • Additional Verification: Depending on the circumstances, we may request additional information or documentation to further verify your identity or address. This could include a selfie with your ID or a verification call.

3. Submission and Verification Process

To submit your KYC documents:

  1. Upload Documents: You can upload your documents through our secure KYC portal or submit them via support portal. Ensure that all documents are clear and legible.
  2. Verification Review: Our compliance team will review your submitted documents within 3-5 business days. We will notify you if your submission is approved or if additional information is required.
  3. Approval or Denial: Once your identity is verified, you will receive a confirmation email. If your submission is denied, we will provide details on the reasons and instructions for re-submission if applicable.

4. Privacy and Data Protection

We take the privacy and protection of your personal information seriously. All KYC information and documents are stored securely and used solely for the purposes of identity verification and compliance with legal requirements. We do not share your KYC data with third parties except as required by law.

5. Compliance and Monitoring

  • Ongoing Monitoring: We may perform periodic reviews and updates of KYC information to ensure continued compliance. This includes monitoring for suspicious activities and updating records as needed.
  • Reporting Obligations: We may be required to report certain activities or information to regulatory authorities or law enforcement agencies in accordance with legal obligations.

6. KYC Policy Updates

Olive VPS reserves the right to modify this KYC Policy at any time. Changes will be posted on our website, and the updated policy will apply to all new and existing accounts. We encourage you to review this policy periodically to stay informed about our KYC requirements.

7. Contact Information

If you have any questions or need assistance with the KYC process, please contact our support team.