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Whether you need help picking a VPS hosting plan, debugging a network issue, or reporting abuse — we answer fast on email, or join us on Microsoft Teams for live chat.

Direct channels

Pick the address that fits your question — they all reach engineers, not bots.

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General Inquiriescontact@olivevps.com
Sales & Pre-salessales@olivevps.com
Technical Supportsupport@olivevps.com
Abuse Reportsabuse@olivevps.com
Press & Partnershipshello@olivevps.com
Response TimesSupport: median 7 min, 24/7
Sales: under 1 hour, 9–6 UTC
Abuse: under 4 hours

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FAQ

Quick answers.

How fast can I get a server?

VPS plans deploy in under 30 seconds. Dedicated servers typically ship within 2 hours of payment confirmation.

Do you offer refunds?

Yes — 7-day money-back on all VPS plans. Dedicated servers carry a 24-hour satisfaction window.

Can I migrate from another host?

Free migration assistance for any VPS or dedicated transfer. Email support with current host details.

Do you support cryptocurrency?

BTC, ETH, USDT, and Lightning Network accepted alongside cards, PayPal, and bank transfer.

Can I order multiple IPs?

Yes — additional IPv4 addresses are $2/mo each (justification required). IPv6 /64 included free.

Where are you headquartered?

Operationally distributed — we're a remote-first team across 9 time zones, registered in Delaware, USA.